Rosanne Broome interview [Sound recording]

Recording, Audio

Accession Number: 2006.13.57

Scope & Content: Rosanne Broome, a retiree of the American Printing House for the Blind (APH) , came to work at the company in 1977, as a switchboard operator. She later worked as an APH receptionist. In 1993, she became the manager of the company's new Customer Services Department. She talks about the department's development and some of the changes that occurred over the years, like the introduction of personal computers and the use of the SYSPRO system.

Narrator: Broome, Rosanne

Interviewer: Randles, Raymond

Interview Date: 03/09/2011

Interview Length: 33 minutes

Interview Place: Museum of the American Printing House for the Blind

Extent: 33 minutes

Collection: APH Oral History Collection

Credit Line: APH Oral History Collection, 2006.13

Media Type: Compact Disc

Subjects: Employees Interviews Customer relations Customer services

Interview Restrictions: All copyrights belong to the American Printing House for the Blind. Contact the Museum concerning any restrictions.