Fred Gissoni interview [Sound recording]

Recording, Audio

Accession Number: 2006.13.16a

Scope & Content: Fred Gissoni talks about working at the American Printing House for the Blind as a customer service specialist. He joined the company in 1988 as the first technical support representative to APH customers and, in 1993, developed and organized Customer Service, which later became part of the Customer Relations Department, later called the Customer Service Department. He also describes "Fred's Head,"an APH online database of blindness tips and techniques that was named for him, and discusses the PortaBraille, which he helped develop at the Kentucky Department of the Blind prior to joining APH in 1988.

Narrator: Gissoni, Fred

Interviewer: Randles, Raymond

Interview Date: 08/15/2005

Interview Length: 55 minutes

Interview Place: Museum of the American Printing House for the Blind

Extent: 55 minutes

Collection: APH Oral History Collection

Credit Line: APH Oral History Collection, 2006.13

Media Type: Compact Disc

Subjects: American Printing House for the Blind Employees Customer services Customer relations Interviews

Interview Restrictions: All copyrights belong to the American Printing House for the Blind. Contact the Museum concerning any restrictions.