Accession Number: 2006.13.16a
Scope & Content: Fred Gissoni talks about working at the American Printing House for the Blind as a customer service specialist. He joined the company in 1988 as the first technical support representative to APH customers and, in 1993, developed and organized Customer Service, which later became part of the Customer Relations Department, later called the Customer Service Department. He also describes "Fred's Head,"an APH online database of blindness tips and techniques that was named for him, and discusses the PortaBraille, which he helped develop at the Kentucky Department of the Blind prior to joining APH in 1988.
Narrator: Gissoni, Fred
Interviewer: Randles, Raymond
Interview Date: 08/15/2005
Interview Length: 55 minutes
Interview Place: Museum of the American Printing House for the Blind
Extent: 55 minutes
Collection: APH Oral History Collection
Credit Line: APH Oral History Collection, 2006.13
Media Type: Compact Disc
Subjects: American Printing House for the Blind Employees Customer services Customer relations Interviews
Interview Restrictions: All copyrights belong to the American Printing House for the Blind. Contact the Museum concerning any restrictions.